Communication | Managers

Most people enjoy good relationships at work. However, even in the best workplace, disagreements can occur. When this happens it’s best to address the issue early and talk about it with your staff.

This course will help to prepare you for a difficult conversation in the workplace, and provide advice on how to handle the conversation well.

Remember, if there is something wrong, most people would prefer to resolve it quickly so both of you can get on with the job.

This online course will teach you skills and strategies to help you at work.

Many workplace issues can be resolved quickly and informally if you discuss them with your employees. This course will help you gain the skills and confidence you need to discuss workplace issues when they arise.

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  • How to handle a difficult conversation
  • Tips to help you prepare
  • Manage your emotions
  • Reach a positive outcome
  • Interactive scenarios
  • Help you practice your conversation skills
  • Downloadable resources
  • Links to further information

Onsite Training

A workplace is often a great place for training and education. We can learn from our colleagues and their experience, and we can learn by ‘doing’. Sometimes, there are critical, regulated skills that have to be achieved with a professional training partner. Onsite training is designed to deliver maximum impact with minimal operational disruption. Plant and machinery licence training can be delivered as whole-course programs, or via the Logbook Method, which is the ultimate in workplace flexibility. With experience in the development and delivery of training and assessment programs for complex machines operating in equally complex environments, One Stop Training is the chosen training provider of some of the nations largest businesses and employers.

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20,000+

Students Trained

96%

Student Pass Rate

13+

Years of Training

We Work With...

Book a consultation to discuss your requirements

If you require onsite training, licencing or assessments get in touch with us below to book your free consultation. If you’re not sure what you need, get in touch & we’ll discuss your situation to see if we can help!

Frequently Asked Questions

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We don't know what training we need.

Yes, we have many years experience in exactly this. It’s not uncommon as operations and staff change over the years. Asking the question is the first step. We can complete a status check and training needs analysis to build some baseline data, and work together from there.

We have had new machinery on the way and need a training schedule

Absolutely. We can program training to coincide with the delivery of your new equipment and assists with licencing and compliance.

Can training fit in with daily operations?

Yes, we regularly work with our clients to make this happen. While there are benchmarks that have to be met, much of this can be built into daily activities.

Are there Government incentives for training staff?

It depends on the circumstances and the business. There may be funding and tax incentives available and this is a specialised field. Both the State and Federal Governments have programs available to assist businesses in bringing on new workers. Book a consultation to learn more.

Thank you to the team from One Stop Training for the Straddle Carrier, Driver and Spotter training you delivered to our team. The training delivered to both our new drivers/spotters and recertification of our experienced drivers was much appreciated.

We were comfortable with the whole process from beginning to end. The assistance we received in tailoring the program to meet our specific and unique requirements was excellent, nothing was too much effort and One Stop Training kept in constant touch to ensure we were happy with the proposed training before it went ahead.

The trainer was experienced and knowledgeable in the operation of a range of straddle carriers and heavy plant machinery which made the new drivers feel immediately at ease. Even our experienced straddle carrier drivers were impressed with the trainers industry background and his ability to translate this to our particular model/brand of straddle carrier.

We would use One Stop Training again and recommend them to others who require a training provider experienced in the operation of specialised plant equipment in a high risk work environment.

Doris - Australian Border Force, South Australia